Shipping Policy

Flat Rate Delivery

*Free shipping is not available for Northern Territory deliveries.

Insurance

We insure all orders so we will refund/replace if a parcel is ever damaged or lost during transit.

Handling Time

We dispatch orders within 1–2 business days (Monday–Friday), excluding public holidays.

Orders received before 11:00am are often dispatched on the same day. During busy periods such as Christmas, Easter and EOFY sales, dispatch times may be longer than usual.

Who We Use For Shipping

As of June 2026, we use Australia Post for approximately 99% of all deliveries.

For large or bulky orders, or where a faster delivery option is available, we may use an alternative carrier.

Delivery Timetable

Delivery times vary depending on your location and whether you select Standard or Express Shipping.

New South Wales

Interstate

*Delivery timeframes are estimates only and are not guaranteed.

Alcohol Restricted Areas

We do not deliver to areas classified by the Australian Government as dry zones or restricted areas.

Alcohol is prohibited in these areas outside licensed premises. If your delivery address falls within a restricted area, your order will be placed on hold and we will contact you via email.

Tracking

Once your order has been dispatched, you will receive an email containing your tracking number and a link to track your parcel.

Tracking updates will be provided automatically by the carrier throughout the delivery process.